Trans-Money

A Pre-Paid account allows you to load money into your fleet account in advance at Trans-Connect Centers and select pumps, which can be utilized by your drivers to make purchases at Reliance Pumps and sales points that accept Trans-Connect cards.

Yes. You can load money into your owner's Pre-Paid account.

You can load money into your account from any location at Reliance Trans-Connect centers and at select Reliance pumps.

Yes. You can utilize the amount loaded in your account immediately if mode of payment is cash. In case of cheques, credit is accorded on realization.

Yes. You can pay by issuing a local cheque. Credit is subject to realization.

No. You cannot load outstation cheques into your account.

No. You cannot load post-dated cheques into your account.

The amount has to be loaded both at Trans-Connect centers, Reliance pumps or electronically.

Consolidated accounting enables you to manage the cash flows for a fleet of vehicles instead of managing cash flows vehicle-wise.

You do not incur any charges for loading your account from another location.

You need to give us the Carrier ID for loading money. Else you must produce your Fleet Card. In case, you do not have both, you need to provide us the card number.

Yes, you will be issued an official system generated receipt when you load the account, which will have a unique serial number.

You can contact the Trans-Connect centers / Reliance pumps where you load the amount and check the same. You can get the details through the call center.

Yes, you can transfer money through bank transfer ERTGS / E-Banking, NEFT/ RTGS, cash & cheques.

You may call up our 24X7 contact center at 1800223023 and provide the details. They would help you in solving the problem.

Cheques should be drawn in favor of 'Reliance BP Mobility Ltd.' If you are loading at any Trans-Connect centers or Reliance pumps.

In a Post-Paid account, bank partners extend working capital facility and make payments on your behalf to RBML. You can repay the utilized amount along with interest to the bank directly, as per the agreed terms and conditions.

In a Pre-Paid account, you make the payment in advance for loading money into your fleet account. It enables the driver to make purchases at Reliance Pumps subsequently using the Fleet Card. In Post-Paid accounts, banks extend credit to you and pay RBML. You can subsequently make the payment along with interest to the bank as per the agreement.

You will enjoy all the facilities of Trans-Connect program and also accrue loyalty points on the purchases made through the card.

A Post-Paid card can be used for purchasing fuel and non-fuel items at Reliance Pumps.

No. You cannot repay at a Trans-Connect centers /pump. You must make all repayments to the bank from where working capital limits have been assigned.

You can call our 24x7 customer helpline at 1800223023 to find the balance. You may also be provided access to the Net Manager application, from where you can check your balance.

You must immediately call our multilingual customer helpline and report the loss of card. We will make sure that the card is blocked within 24 hours.

You must immediately call our multilingual customer helpline and report the loss of card. We will make every effort to ensure that the card is blocked in 24 hours. The complaint must be lodged with the 24X7 multilingual Reliance customer helpline.